Alejandro Castillo

Training Specialist, AGGREKO

Alejandro is an experienced Training Specialist and developer of 6 years, using a wide range of industry leading modalities to create interactive learning solutions at Aggreko, the global leader of temporary power and temperature control services headquartered in Glasgow, Scotland. As an advocate of human centered design and rapid authoring, Alejandro’s experience has encapsulated on the go, ‘just in time’ digital solutions, which have led him to become lead architect for Aggreko’s fully interactive and immersive Augmented Reality learning experiences.

He has two graduate degrees from the University of Houston with a Master of Science in Human Resource Development and a Master of Science in Global Retailing. Other notable professional achievements include a Six Sigma and a Project Management professional certifications from Cornell University. Prior to Aggreko, Alejandro has worked on talent development at Nestle and GE Oil & Gas. He is married and currently lives in Bogota, Colombia.

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We are currently developing fully immersive AR experiences to train our technicians on new developed products and services.

Session Track: AR/MR/VR

Tuesday, June 11 1:15 PM - 2:00 PM 109AB

AR14CU - Active Learning Experiences in Extended Reality

As the global leader in temporary power, heating and cooling, for more than 50 years Aggreko has helped businesses to improve productivity, manage power demands and plan for emergencies. With over 200 rental locations around the world and equipment installations in remote locations, the local technicians must maintain, troubleshoot and service critical equipment without errors or downtime. Aggreko is using augmented reality (AR) to bring just-in-time and activity based learning experiences to technicians worldwide. Learn how the team is overcoming extended reality (XR) content challenges and creating AR experiences with and without existing 3D data to drive first-time-fix-rates and error reduction, to deliver customer satisfaction and business renewals.

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