Speakers

Ben Boatright

Manager, Parts and Service, Barkawi Management Consultants, North America

A parts management expert with over 12 years of experience, Ben Boatright has led clients such as Komatsu, Solar Turbines, and Hewlett Packard Enterprise to service parts management success. In addition to parts management, Ben is also focused on delivering effective end-to-end supply chain strategy, processes and technology design. Furthermore, his experience with KPI reporting and development has allowed Ben to develop multiple business intelligence dashboards for clients, resulting in increased transparency of logistics performance and better KPI measurements. Prior to joining Barkawi in 2015, Ben was a Principal Consultant with PTC and a Senior Global Technical Trainer with Servigistics.

Tell Us Something Interesting:

I hold a Master of Logistics and Supply Chain Management from Georgia College & State University. My areas of expertise include inventory optimization, forecast strategy, and business intelligence.

Session Details

Tuesday, June 19 3:15 PM - 4:00 PM 210 C

s712 - Getting the Right Part, at the Right Place, at the Right Time, at the Right Price: A Service Parts Pricing Strategy & Best Practices

For durable goods manufacturers to stay competitive in evolving global markets they need a nimble and holistic service parts pricing strategy. To be considered best-in-class, pricing organizations must be able to respond to competitive pricing trends, part lifecycle considerations and geographical dynamics. All this while managing numerous technical integrations, corporate objectives, and business goals.

During this session Brent Miller, Senior Manager Parts & Global Accounts Pricing, Komatsu America Corp and Ben Boatright, North America Manager of Parts and Service, Barkawi Management Consultants will explore what a modern service parts pricing strategy should consist of, the benefits of advanced service parts pricing technologies, and discuss where they see the evolution taking them next.

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