Speakers

Michael Anderson

Senior Director of Solution Management, PTC

Michael Anderson, Senior Director of Solutions Management at PTC, has more than 25 years of experience in solutions, product and integration management related to the development of stunning solutions.

Professional Experience

Michael has served as Senior Director of Solution Management for PTC, focusing on creating new and compelling service offerings - especially IoT applications to connect assets and provide an even higher level of service to these assets. Michael joined PTC in October 2012 through the acquisition of Servigistics and previously joined Servigistics through the Click Commerce acquisition in 2009. While at Servigistics and Click Commerce, Michael was the Director of Engineering where he led the Service Logistics Division which provided solutions to address service network logistics, warehouse management, and reverse logistics. Michael previously participated in the company’s integration application architecture across the suite of solutions. Michael joined Click Commerce through the acquisition of Optum in 2005, where he worked as a consulting manager for six years and was responsible for system integrations. Additionally, Michael worked as a consultant and developer for two years at Metasys responsible for developing interfaces for SAP and the company’s transportation planning system before being acquired by Optum in 1998.

Education

Michael Anderson has earned a Bachelor of Science in Computer Science from North Carolina State University in 1989.

Tell Us Something Interesting:

Excited to be working on Asset Advisor, an IoT starter app that provides solutions for manufacturing, service and smart cities. It can be used as an OOTB solution, but is designed to be extendable and customizable to provide a strong starting point for your IoT applications.

Session Details

Monday, June 18 2:30 PM - 3:15 PM 102 AB

s617 - IoT Success Is Not a Sure Thing, but There Is Light at the End of the Tunnel

As more and more devices are connected, OEM Service Providers are often faced with the challenge of how to best use this information. IoT can provide great improvements to the automated processing of service events, feeding the appropriate information to downstream systems such as Field Service Management. This session will explore how the execution systems can visualize the connection information in creative ways to make the service execution more efficient specifically augmented reality views of the devices.

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