Speakers

Michael Landry

Service Line Lead, Supply Chain, Barkawi Management Consultants, a Genpact Company

Mike Landry leads Barkawi Management Consultants, a Genpact Company, a provider of supply chain and aftersales transformation services. A recognized leader with deep expertise in supply chain and operational efficiency, Mike Landry has blazed a trail of success for global clients across a number of industries. Prior to Barkawi, Mike founded Servigistics (now part of PTC), the market-leading provider of service parts planning and pricing solutions used by over 100 clients worldwide.

Session Track: Service Transformation

Monday, June 10 11:15 AM - 12:30 PM 253ABC

ST133P - Expert Panel: Service Parts Management Best Practices

Industry leading manufacturers acknowledge the imperative of managing their service business efficiently. Inefficient service parts management can devastate the bottom line and frustrate customers when products are down and service parts are unavailable. Join a collective of thought leaders as they share their experiences and service parts management best practices.

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