Speakers

Steven Caldwell

Vice President, Solutions, PTC

Steven Caldwell is the Vice President of Business Development at PTC. Steven is a service parts optimization thought leader with over 15 years of best practice knowledge. He is a key contributor to the design, development and delivery of Servigistics – the industry leading service parts optimization solution. Steven and his team provide dedicated support for PTC’s Servigistics Business Unit helping service organizations orchestrate world-class service parts optimization (including service parts management and service parts pricing).

Steven holds a Bachelor’s Degree in Economics and a Bachelor’s Degree in Computer Science from Vanderbilt University.

Session Track: Service Transformation

Tuesday, June 9 1:00 PM - 1:45 PM LiveWorx Virtual On-Demand

ST1773CA - COVID-19: Responding to Extreme Supply Chain Disruption with Servigistics

There have always been uncertainties in supply chains and planning systems have been dealing with these uncertainties since their inception. Yet the severity of global pandemics are unprecedented and cause extreme disruptions. The ability to model different demand and supply side scenarios and gauge their impact on your supply chain is critical to developing response and recovery plans. Join this session to explore best practice techniques with service supply chain experts Ed Wodarski and Steven Caldwell. You will also hear from Thermo Fisher Scientific and BOBST as they share their COVID-19 mitigation plans and describe how Servigistics is supporting their best response.

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