Steven Caldwell

VP Servigistics Business Development, PTC

Session Track: Service Transformation

Monday, June 10 4:30 PM - 5:30 PM 253ABC

ST720B - Machine Learning: Accelerating Service Parts Optimization

Technology is evolving rapidly and influencing the speed and direction of operational improvements. It is challenging for service leaders to keep pace with innovation. How can machine learning improve service parts management? When and how should organizations invest in machine learning programs? What is the potential business impact and anticipated results? Join this session to hear from Vipul Agrawal, Vice President, PTC and Vivek Dube, Senior Director Software Development, PTC. Vipul and Vivek will be joined by service leaders and service supply chain experts to discuss the impact of machine learning and help answer your most pressing questions.

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