Service Transformation 

Evolving Your Service Business in the Age of IoT

Service leaders who effectively harness technology can radically transform their aftermarket businesses. The benefit is significant: On average, manufacturers capture $12 in service revenue for every dollar from equipment sales. In order to capitalize on this opportunity and leverage service as a differentiator, you must successfully adopt and incorporate technologies that enable you to: predict product issues to prevent downtime and maximize availability; ensure your parts supply chain can deliver materials to the right place, at the right time, and at the lowest cost; utilize remote service capabilities to minimize on-site visits and efficiently create, manage and deliver accurate, up-to-date, digital service content. These are not flying-car scenarios — they are delivering results today. You’ll find the latest on these topics and more at LiveWorx, the premier event for leaders using technology to accelerate their aftermarket businesses.

Topics Covered

  • Augmented Reality
  • Condition-based Maintenance
  • Design for Service
  • Digital Thread (PLM for Service)
  • Fleet Asset Management & Inspection
  • Procedural Guidance
  • Service Parts Management
  • Service Transformation Best Practices
  • Technical Documentation

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