FAQs

LiveWorx Questions?

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Event Information

When and Where Will LiveWorx 2020 be Hosted?

Due to Covid-19, LiveWorx will be held virtually on June 9, 2020.


Is There a Fee for the New LiveWorx Virtual Event?

No. The LiveWorx virtual event will be available for free. Please sign up to receive details on how to register.

What is the plan for LiveWorx 2021?

LiveWorx will take place again as a live, in-person event at the Boston Convention and Exhibition Center (BCEC) May 10-13, 2021.

Who Attends LiveWorx?

Sample Attendees Include:

• Aerospace & Defense
• Architect
• Automotive & Mobility
• Consultant
• CTO/CXO
• Data Scientist
• Designer
• Electronics & High Tech
• Engineer
• Executive
• Life Sciences
• IT Professional
• Managers
• Manufacturer
• Oil & Gas
• PLM Administrator
• Retail
• Service & Support
• System Integrator

Please see the Attendees page for more information.

Travel & Accommodations

I booked a hotel for LiveWorx 2020 already. Can I get a refund?

onPeak, the official housing provider for LiveWorx, will take care of cancelling your hotel if booked through them. No further action is necessary if you booked through onPeak.

You are responsible for cancelling your own hotel room if you did not book through onPeak. If you booked a hotel room through any other booking site or agency, please review your confirmation or contact your hotel directly for more information on their specific cancellation and refund policies.

All of the hotels that LiveWorx contracts offer free cancellations with no penalties as long as they’re canceled within 72 hours or 48 hours in advance of your check in.

The hotels that require 72-hour cancellation notice are: Aloft Boston Seaport, Boston Marriott Copley Place, Boston Park Plaza, Courtyard Boston Downtown, Doubletree by Hilton Boston Downtown, Element Boston Seaport, Omni Parker House, and Revere Hotel Boston Common.

Hotels that require 48-hour cancellation notice are: Embassy Suites Boston at Logan Airport, Hampton Inn & Suites Boston Crosstown Center, Hyatt Regency Boston, Renaissance Boston Waterfront, Seaport Hotel, The MidTown Hotel, Westin Boston Waterfront, Wyndham Boston Beacon Hill, and YOTEL Boston.

If you still plan to travel to Boston over the original dates of the event, you will need to contact the hotel directly and rates will vary as the LiveWorx rate is no longer valid.

Registration

How Do I Register for LiveWorx?

Details for how to register for the LiveWorx 2020 Virtual Event are coming soon!

I Registered and Paid for LiveWorx Already. Can I get a Refund?

Yes. Anyone who has registered for a paid pass to LiveWorx will be receiving a full refund. If you registered via credit card, your registration fee will be refunded directly. Additionally, if you purchased a PTCUniversity training at an add-on cost, you will receive a full refund for that amount too.

You do not need to take further action for a refund to be processed. You will receive an email in the coming weeks when this has been completed.

If you paid via check or wire transfer, please contact the LiveWorx Concierge: concierge@liveworx.com.

Agenda & Sessions

Is the Event Schedule Available?

We are working on developing a new schedule for our virtual event and will share it as soon as it is available.

Will I receive access to the session content from LiveWorx 2020?

We are planning to offer as much LiveWorx 2020 content in digital format as possible. You will need to be registered for the virtual event to consume that content. More details will be announced soon.

Training

I planned on participating in a PTC University training. What Now?

With the change of the event format, LiveWorx will not be offering any trainings this year.

If you purchased a PTC University training for LiveWorx 2020, you will be automatically reimbursed if you purchased with credit card. If you purchased with a check or through a wire transfer, please contact concierge@liveworx.com.

Please visit the PTC University homepage for upcoming training opportunities.

Networking

Can I Network With Other Attendees Before The Virtual Event?

Yes. LiveWorx offers many ways for you to network with other attendees before the event.

  • LIVEWORX BLOG – Receive updates about trending technologies, speakers, and more.
  • SOCIAL MEDIA – Join a discussion with other LiveWorx attendees about the event.
  • PTC COMMUNITY – Join the networking conversation with other PTC Technology users and community members.

Sponsors & Partnerships

Yes. First of all, thank you for agreeing to sponsor our event this year. We regret that we are having to re-imagine the event and value your continued partnership. You will have the option to either receive a full refund or transfer your sponsorship to LiveWorx 2021. We will be in touch with you directly to discuss your options.

How Can I Become A LiveWorx Sponsor?

For information on our sponsorship opportunities, please visit our Become a Sponsor page.

For specific questions, please contact Dave Burnell at dburnell@liveworxevents.com.

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