LiveWorx Policies

Cancellation & Registration Change Policy

A 100% refund will be given if notice of cancellations is received in writing by the close of business on April 8, 2020. Cancellations received after April 8, but before May 8, 2020 will receive a full refund minus a $250 processing fee. No refunds will be given for cancellations received on or after May 8, 2020.

In the case of cancelling a registration for the purpose of signing up again under a special offer code, a $150 processing fee will be charged to the registration for this change. Send cancellation and registration change notices to: mailto:concierge@liveworx.com.

An employee of the same company may be substituted at no additional fee by June 1, 2020.

By Registering I acknowledge the following:

The email I have provided is legitimate and will be used for event updates, sending invoices, password changes (when applicable) and correspondence from the LiveWorx Team.

You are not considered registered until payment is received

I acknowledge that badge sharing is prohibited (“Badge sharing” means lending your badge to someone else or using someone else’s badge to gain entry to any part of the event)

If my badge is lost or stolen there will be a $100 reprint fee and is non-refundable.

Group Discounts

Additional discount offers cannot be combined in Group Packages.

If a Group Package is purchased at any level, we will not cancel this package for re-registering at the next level of package discount.

Pricing for Group Packages are not retroactive. If changes are made to the number of passes in a package the pricing is congruent to what the current pricing is.

Payment Guidelines

Credit Card payments are due at the time of registration.

If paying by check:
Payment must be received within 14 days of registration
If a check cannot be processed within 14 days a communication must be sent to concierge@liveworx.com with a date agreed for payment. Any payment beyond the date agreed will be charged the next pricing level of ticket price when applicable.

Multiple Discount offers may not be combined.

Image Disclaimer

We reserve the right to use photographs taken during this event for promotional purposes. By registering for LiveWorx, attendees grant PTC, Inc. or LiveWorx the right to take video images and photographs of attendees in connection with the conference. Attendees authorize PTC, Inc. or LiveWorx to use and publish the images in print and/or electronically. Attendees agree that PTC, Inc. or LiveWorx may use such photographs with or without attendee name and for any lawful purpose, including publicity, illustration, advertising, and web content.

Attendees my not audio or video record sessions during the event. Anyone observed doing so will be asked to leave the event and fees will not be refunded.