FAQs 

Monday, May 15 - Thursday, May 18, 2023

Boston Convention and Exhibition Center (BCEC)
415 Summer St.
Boston, MA
 

We strongly recommend attending in person to get the full experience of the event and to access training opportunities, demos and technology showcases, the full breadth of content offerings, and amazing networking opportunities with your peers. If you are not able to attend in person we will be streaming main stage sessions and making some of our content available for digital consumption at your convenience. You will need to be registered to access this content.

The event is best suited for PTC customers and partners who want to learn about the latest in PTC products, strategy, and how to get the most out of our best-in-class technology portfolio. However, anyone is welcome to attend PTC LiveWorx and we invite anyone from industrial companies who would like to learn more about best practices and technology for digital transformation.

PTC LiveWorx has a number of social media accounts and we encourage you to follow for digital transformation thought leadership, important event updates, and to connect and engage with other attendees!

• LinkedIn
• Twitter
• Facebook
• Instagram
• YouTube

Yes, a PTC Global Partner Summit will be hosted at PTC LiveWorx. Details are still being refined and we will provide updates as they become available.

Navigate here to register.

If you were an attendee of PTC LiveWorx in the past you will be able to use your same credentials when logging in.

• Your username will be the email you used last year
• Click on “Forgot Password” if you do not remember what you entered last year

If this is your first time registering, you will need to select “Create Account” to register.
 

When you visit the registration site you will be asked if you have received a promotional code; click "yes" and you will be prompted to enter your code. Discounts will be applied at checkout.

Please Note: Only one promotional code can be used per transaction.

To update your profile or contact information CLICK HERE to log into your account using the username and password you've already created. You will be brought to your Dashboard. From here you can edit your profile or update your pass type. Should you need further assistance, please contact concierge@liveworx.com.

Yes, please contact concierge@liveworx.com to request this change. No change requests will be accepted after May 12, 2023.

We will not be offering group discounts for LiveWorx 2023.

You can pick up your badge at the Registration Desk, located in the BCEC North Lobby.

If you lose your badge you can visit the Registration Desk in the north lobby of the BCEC to have it re-printed. There is a $100 fee to print a replacement badge.

Please contact Libby Fink at jfink@ptc.com for information regarding the analyst and media experience at LiveWorx.

Please visit our policy page to review all policies for cancellations, agreements, and disclaimers.
 

Yes, you do need to register to watch the Keynotes and/or Track Spotlights during the livestream or on-demand post-event.

No, the livestream is a no-charge experience.

After registering, you will receive an email closer to the event date with details for viewing the livestream and how to access on-demand content post-event.

We carefully curate our agenda through a Call for Speakers. The Call for Papers for LiveWorx 2023 ran from October 11 - November 18, 2022.

If you would like information on how to apply as a presenter for PTC LiveWorx 2024, you can fill out this form and we will alert you of presentation opportunities. If you have any specific questions, please don’t hesitate to email us at content@liveworx.com.

The 2023 Event Schedule can be found here.

The duration of each session is dependent on its session type. You can expect the following:

• Keynotes: These mainstage presentations will be between 45-minutes and one hour in length.
• IgniteTalX: These quickfire presentations in our show floor theaters will be 15 minutes in length.
• All other session types (breakouts, panels, track spotlights, etc.) will be 30 minutes in length.

You will be able to build out your full event program via the content catalog and mobile app when they launch. Until then, check out the high-level program agenda.

LiveWorx showcases influential technology trailblazers, bestselling authors and futurists of our time with mind-blowing presentations. Discover the global leaders who are rethinking how technology can be used to make an impact in the digital era.

Check out the Presenters page to learn more about our LiveWorx 2021 presenters. More will be added as PTC LiveWorx 2023 presenters are accepted!

LiveWorx 2021: The Limited Series has officially concluded. You can watch all episodes on-demand here.

If you're looking for content from LiveWorx 2020, you can view all of the content from the virtual event (nine keynote livestream recordings and 120+ on-demand sessions) in our Archive.

You can expect tracks and sessions based on your interests and industry (among many other filters). Please visit liveworx.com for the full list of Tracks and Sessions Topics.

Topic Tracks Include:
 

• Application Lifecycle Management (ALM)
• Augmented Reality (AR)
• Computer Aided Design (CAD)
• Environmental Sustainability
• Industrial Internet of Things (IIoT)
  Product Lifecycle Management (PLM)
• Service

Industry Filters Include:

• Aerospace & Defense
   
• Automotive & Mobility
• Electronics & High Tech
• Energy & Resources
• Industrial Machinery
• Life Sciences
• Manufacturing
• Process Industries
• Retail & Consumer Products

You will be able to add the sessions you're interested in attending to your profile once the PTC LiveWorx 2023 content and/ or mobile app are live.

Yes, we will livestream the main stage Keynotes and Track Spotlights. You will be able to register for the digital package to view these presentations.

Yes, some of the breakout presentations will be recorded and made available shortly after the event. If you have registered, you will receive an email when on-demand content is available for viewing.

Archived Content from 2021 is available here and content from 2020 is available here.

We encourage you to fill out the Become a Sponsor form so we are aware of your interest and so you can review the LiveWorx 2023 Sponsor Prospectus to understand different pricing and packages. Please reach out to sponsorships@liveworx.com

View LiveWorx 2021: The Limited Series sponsors here.

Sometimes a change password email can be pushed to your junk or spam folder depending on your company email settings. If you still do not see the change password email, please reach out to concierge@liveworx.com for assistance.

LiveWorx will offer a downloadable mobile app in the Spring for registered attendees. It will be used as an interactive way to enhance the on-site LiveWorx experience, engage with other attendees, and receive event updates & local discounts. You will be notified when it is available on the App Store and Google Play. We recommend using an Apple or Android device for the best user experience.

You must be registered for the event to book your hotel accommodations.

Discounted room blocks have been reserved at several nearby hotels. When you have registered for PTC LiveWorx you will receive a hotel link in your confirmation email to access the room blocks and make your reservations.

Unfortunately, no. We keep the link to the hotel booking site private so that non-attendees do not book rooms at discounted rates we worked hard to provide to registrants this year. We understand that travel can be expensive so we made sure to provide the best options for travel budgets.

onPeak, the official housing provider for LiveWorx, can help you with changes or cancellations. If you need to make changes or cancellations to your reservation booked via onPeak on or before 05/03/2023, make your changes online or call (800) 726-1242. Changes or cancellations to your reservation after this date must be made directly with the hotel. All changes are based on availability.

If you booked your hotel reservation outside of onPeak's reservation system, you will be responsible for managing your own reservation. Please review your confirmation or contact your hotel directly for more information on their specific cancellation and refund policies.

There is a 72-Hour Cancellation Policy for hotels – If you do not cancel your room 72 hours before your arrival date, you will be charged one night room & tax.

Yes, you will receive a confirmation number from onPeak, our hotel reservations system, once you book your hotel.

Keep this email for your records — any changes or edits to your hotel reservation must be made through the onPeak system.

Yes, visit OnPeak — click on "Already have a Reservation? Log-In" and enter your username and password to access your reservation. You can change the name on your reservation.

Logan International Airport (BOS)

Logan is an eight-minute taxi ride from the BCEC, (depending on traffic) or you can use the MBTA’s Silver Line to and from the airport. The Silver Line is complimentary from Logan Airport, and stops at the Seaport/World Trade Center Stop just across the street from the BCEC. Take the Silver Line back to the airport.

Visit massport.com for more information.

The BCEC is steps away from the MBTA’s Silver Line World Trade Center stop, which is the same subway line that services Logan Airport. It’s also a 15-minute walk from South Station, one of Boston’s major transportation hubs. South Station provides local services via bus, subway (Red Line), and the regional Commuter Rail, plus service across the country through Amtrak and bus.

Visit MBTA.com for the "Trip Planner" tool for directions from your specific starting point.

Another option is Bluebikes. Bluebikes is Metro Boston's public bike share program, with over 4,000+ bikes and more than 400+ stations. It’s a fun, affordable, sustainable, and convenient transportation option for quick trips around town. The BCEC has its own station - Boston Convention and Exhibition Center - Summer St at West Side Dr. with 22 docks."

To self-park is $25 and $50 for oversized vehicles; from Summer Street, turn onto East Side Drive, drive past the valet area, and continue straight along the side of the building. At the end of the building, make a right and go down the ramp. At the bottom of the ramp, turn left and you will see the entrance to the South Parking lot in front of you.

Shuttle service will be provided between hotels outside of the Seaport neighborhood to the BCEC. More details coming soon.

Yes, you must be fully registered and paid in full to request a visa letter. Once registered, you will find the information to request a visa letter in your confirmation email.

If you are traveling from a country that requires you to apply for a visa to enter the United States, we can help you with an invitation letter.

You must be registered and fully paid for the event to request a Visa Invitation Letter.

Once you have registered please download the visa request form and send your completed form to concierge@liveworx.com.

NOTE: Original cancellation policy still applies, so be sure to apply for your visa early to avoid any extra fees should you need to cancel.

You can expect numerous topics for trainings that will include lessons on CAD, PLM, AR, IoT, Arena, and OnShape. Explore the offerings here.

There is no additional fee for trainings this year. We really want to welcome you back to PTC LiveWorx 2023 and ensure you get the most out of the event. Therefore, for 2023 only, the trainings are included in the All Access Pass if you are attending the event in-person.

Reserving a spot in the training sessions will be available at the launch of the content catalog. You must be registered for an in-person All Access pass to reserve your seat. An email will be sent to registrants to alert you when these training sessions are available.

Yes, if you are interested in more than one topic you are welcome to take advantage of multiple training sessions.

Yes. PTC LiveWorx offers many ways for you to network with other attendees before the event.

• PTC LIVEWORX BLOG – Receive updates about trending technologies, speakers, and more.
• SOCIAL MEDIA – Join a discussion with other PTC LiveWorx attendees about the event.
• PTC COMMUNITY – Join the networking conversation with other PTC Technology users and community members.

PTC LiveWorx offers many networking opportunities where attendees can expect the following and more:

• Xtropolis Expo Hall: The Expo Hall floor is our major point of networking whether a peer-to-peer conversation or taking advantage of the live demonstrations where you can strengthen your relationships with like-minded industry contacts.

• Industry Meet Ups: Based on industry interest, meet up with attendees with similar interests at designated times and locations in Boston.

• Mix @ 6: Boston's premier tech party!

• Designated Breaks, Lunches, and Receptions: Many of our attendees use these designated times to meet with peers, interact with product experts, and build on those familiar relationships our returning attendees value.