Andrew Pieper

ETS Information Architect , Toro

Andrew Pieper has served at The Toro Company for 26 years in several roles: Technical Writer, Team Lead, and XML Information Architect. He earned a BS degree in English: Technical Communications in 1992. He led the project to bring XML publishing to Toro in 2004, developed the data models and stylesheets, advised on the Windchill implementation, and currently is leading the effort to switch to the DITA architecture, topic-based authoring, and cloud-based topic delivery.

Session Track:

Tuesday, May 16 1:55 PM - 2:25 PM 210 A

SE1341P - Best Practices to Optimize Translation Management for Serviceability

If you spend a large budget on translations, we'll show you how to reduce that by 40%. Unique to PTC, Translation Management is included with the Windchill Service Parts Information and Instructions add-on, enabling companies to leverage their engineering and manufacturing product data to create high-quality spare parts information. When used with the XBOM Management add-on, it facilitates the creation, management, and delivery of the most up-to-date, accurate, and relevant spare parts service information in the form of a Service Bill of Material (sBOM) and associated part relationships including graphical representations. The Windchill Service Parts Information and Instructions add-on defines spare parts information for every product configuration and enables the automated delivery of graphical parts information throughout the product’s serviceable lifecycle.

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