Andrew Wilkinson

Head of Product, FloweQ

Session Track: Product Lifecycle Management (PLM)

Wednesday, May 17 2:50 PM - 3:20 PM 208

PL1375B - Closing the Customer Complaint Loop: Arena and Customer Support Systems

Learn how Arena customers connect customer support processes in systems like Salesforce, Zendesk, and Freshdesk with Arena for close-loop quality. Arena partner FlowEQ will host a discussion that explores the challenges of closing out customer issues and the benefits of automating the process with fast, flexible app integrations between these support solutions and Arena.

Browse the Keynote Speakers

Jim Heppelmann

Chief Executive Officer, PTC

Steven Johnson

Bestselling Author & Host of PBS six-part series: How We Got To Now

Alex Honnold

Professional Climber & Environmentalist

Kelly Corrigan

Best-Selling Author, Breast Cancer Survivor, Host of the PBS series Tell Me More

Jimmy Chin

Professional Climber, Skier, Photographer, and Director

Dierks Bentley

Country Star & Double Platinum Album Artist

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