Liveworx | Andrew Wilkinson

Featured Guests

Andrew Wilkinson

Head of Product, FloweQ

Session Track: Product Lifecycle Management (PLM)

Wednesday, May 17 2:50 PM - 3:20 PM 208

PL1375B - Closing the Customer Complaint Loop: Arena and Customer Support Systems

Learn how Arena customers connect customer support processes in systems like Salesforce, Zendesk, and Freshdesk with Arena for close-loop quality. Arena partner FlowEQ will host a discussion that explores the challenges of closing out customer issues and the benefits of automating the process with fast, flexible app integrations between these support solutions and Arena.

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