Featured Guests

Gabriele Bodda

Vice President of Product Management, ServiceMax, PTC

Gabriele Bodda is Vice President of Product Management at PTC ServiceMax, where he drives vision and strategy for the ServiceMax Core product. He has over 15 years of experience building and managing enterprise software, previously holding several roles within the cloud division of SAP in Silicon Valley. Native to Italy, Gab has lived in San Francisco, London, and recently moved to Paris. He holds an MSE from the Polytechnic University of Turin and an MBA from UC Berkeley.

Session Track: Service

Monday, May 15 4:05 PM - 4:35 PM 210 C

SE1765B - ServiceMax Innovation to Empower Critical Service Workers

Service organizations today need to effectively deliver on customer expectations while contributing to the bottom-line. Effective service execution can only be accomplished when all stakeholders are connected and working in unison to understand customer requirements and deliver the necessary solutions.

ServiceMax’s powerful connected worker tools work Better Together and deliver a collaborative experience that unifies critical stakeholders in delivering the best customer and business outcomes. These user-centric applications are strengthened by powerful work execution engines and digital automation capabilities to ensure the highest level of efficiency, the most effective path to resolution, and the most complete customer experience. Uncover the true power of the ServiceMax platform.

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