Graeme Russell

Global Data Driven Advantage Leader, Howden

Graeme joined Howden's Data Driven Advantage team in 2019, where he leads the commercialisation of the Howden Uptime performance optimisation platform. Prior to Howden, Graeme spent 16 years working as a product and project manager in pharmaceutical research and medical device manufacturing. He holds a BSc in Analytical Chemistry and a MBA from Warwick Business School.

Session Track: Service

Tuesday, May 16 2:50 PM - 3:20 PM 210 C

II1214C - Digital Transformation Throughout the Product Lifecycle

Since 2017 Howden has used digital twin technology to utilize 165 years of product expertise. A digital thread runs through Howden, supporting customers through every stage of the product lifecycle. The Uptime digital platform combines historic and live performance data to validate current performance and predict future asset health to inform maintenance planning. Augmented Reality (AR) work instructions support both manufacturing and service activities, while AR video calls support field service engineers on-site and connect Howden experts across the globe to triage and troubleshoot issues. In this session, we discuss the organizational changes, and integration with existing systems and processes, required to make digital tools a sustainable, scalable part of everyday business.

Session Track: Augmented Reality (AR)

Monday, May 15 1:20 PM - 1:50 PM 204

AR1779P - Planning for Success: How Howden Built Their AR Adoption Program

Industrial augmented reality can help improve the efficiency of your frontline workforce with clear in-context instructions, but getting to that point can seem daunting. Implementing innovative technology, no matter how valuable, can be a challenge – and it never just involves one person. Building a successful strategy requires a clear plan, responsible stakeholders, achievable performance metrics, and executive support. Join this PTC-led discussion to learn how Howden and PTC Customer Success partnered to create a robust adoption program to deploy AR work instructions as standard practice.

Browse the Keynote Speakers

Jim Heppelmann

Chief Executive Officer, PTC

Steven Johnson

Bestselling Author & Host of PBS six-part series: How We Got To Now

Alex Honnold

Professional Climber & Environmentalist

Kelly Corrigan

Best-Selling Author, Breast Cancer Survivor, Host of the PBS series Tell Me More

Jimmy Chin

Professional Climber, Skier, Photographer, and Director

Dierks Bentley

Country Star & Double Platinum Album Artist

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