Liveworx | Mark Wilding

Featured Guests

Mark Wilding

Vice President, Global Customer Transformation, PTC

Mark Wilding’s is the Vice President and Manager of the Global Customer Transformation team (GCT) at ServiceMax. His career spans over 30 years of leadership positions in Operations, Sales, Supply Chain, Service and Support. Beginning his experience with GE as a Technician Apprentice, qualifying as an Engineer, then moving on to work for several industry leading companies such as Goodrich Aerospace, Rolls-Royce Aerospace & Nuclear, EDF Nuclear power & Airbus Industries. More recently leading Service at Hexagon AB. Mark’s focused on continually driving business performance and growth.

Session Track: Service

Wednesday, May 17 1:00 PM - 1:30 PM 205 A

SE1767B - Asset-Centricity Expanded: Enabling Digital Transformation Across the Asset Lifecycle

Manufacturers and service providers of high-value, complex equipment require better visibility to asset data. These insights can drive greater efficiency and improve decision support to maximize revenue. An asset-centric approach to service management means providing the necessary support, insights, and knowledge to ensure highly complex equipment operates at full capacity. But the benefit doesn’t end there. A truly asset-centric approach be leveraged to drive enterprise-wide digital transformation initiatives to the next level.
Hear how PTC's acquisition of ServiceMax has unlocked new potential attached to an asset-centric approach that connects service with product design and delivers a truly complete view of the asset lifecycle.

Session Track: Service

Wednesday, May 17 11:10 AM - 11:40 AM 105

SE1893C - ThingWorx and ServiceMax: Elekta’s Journey to Leading in Connected Service

Business leaders continue to struggle with having the right resources in place to support their growth and profitability objectives. IDC’s research indicates this is a major reason why connected and remote service solutions are seeing increased traction. Yet connectivity is still extremely difficult to achieve given internal barriers and external customer concerns. With all the advances in connectivity, only a small number of all organizations have connected assets in place or successful connected programs. Elekta is a leader in connected service, having prioritized its connected products as a critical part of its service journey. Following their investment, Elekta is on a path to expand its connected footprint and deliver value to a larger group of stakeholders across their organization.

Browse the Keynote Speakers

Photo of Jim Heppelmann

Jim Heppelmann

Chief Executive Officer, PTC
Photo of Steven Johnson

Steven Johnson

Bestselling Author & Host of PBS six-part series: How We Got To Now
Photo of Alex Honnold

Alex Honnold

Professional Climber & Environmentalist
Photo of Kelly Corrigan

Kelly Corrigan

Best-Selling Author, Breast Cancer Survivor, Host of the PBS series Tell Me More
Photo of Jimmy Chin

Jimmy Chin

Professional Climber, Skier, Photographer, and Director
Photo of Dierks Bentley

Dierks Bentley

Country Star & Double Platinum Album Artist

Get 2023 Updates

Learn More

Close form

In a hurry?

Don't have time to check out everything that LiveWorx has to offer? Sign up for an email reminder to visit again later!

Close form

Become a LiveWorx Insider

Don’t miss out on the latest updates and event offerings.

Close modal window

Thanks For Visiting!

LiveWorx 2021: The Limited Series has officially concluded but you can watch all episodes on-demand.

PTC will maintain a digital-first events strategy this year. We welcome you to explore the many education opportunities that will help you spearhead digital transformation initiatives at your organization - to help your company better lead, prepare for any disruptions that come your way, and embrace the people and world around you.

You can also sign up to become an Insider to receive more digital transformation content and event updates.