Michael Blumberg

President , Blumberg Advisory Group

Michael Blumberg has established himself as an expert on building and growing profitable software and service businesses. He is a recognized thought leader in the areas of Service Lifecycle Management, Field Service, and Reverse Logistics. Mr. Blumberg is currently president of Blumberg Advisory Group where he provides strategic planning, mergers & acquisition, market research, benchmarking, productivity & efficiency improvement, and systems evaluations & recommendations for SMB and Fortune 1000 companies. Mr. Blumberg has worked in a wide array of industry segments, including, but not limited to, building products, industrial automation, information technology, office automation, medical electronics, material handling equipment, consumer electronics, appliances, etc. His clients include some of the largest and leading brands including Boston Scientific, Carrier, Johnson Controls, General Motors, Eastman Kodak, AGFA, ABB, General Electric, IBM, Snap-On Tools, Siemens, Johnson & Johnson, and Xerox. He has extensive experience in the development of organic and acquisitive growth strategies within the Reverse Logistics & Aftermarket Service Industry for client organizations such as Avnet, Ryder, E-Waste Systems, Inc. and The Gores Group. Michael is also a consultant to many leading suppliers and developers of Field Service Management applications and related solutions, such as Service Power, SAP, HP, IFS, FedEx, PTC, etc. Mr. Blumberg’s education includes a Bachelor of Arts Degree received in 1986 from Temple University in Political Science with a specialization in Economics, a Master of Business Administration degree with a major in marketing, received in 1991 from Temple University.

Session Track:

Wednesday, May 17 1:55 PM - 2:25 PM 204

SE1349P - Service Lifecycle Management and Sustainability

When a customer exclaims, “we need this part or this asset fixed RIGHT NOW and can’t complete our project without it,” OEMs spring into action! When OEMs need to keep the client operational, it often means getting critical service parts and knowledgeable field service experts on the next flight, truck, or train. The total cost can be high when considering fuel consumption, transportation costs, person-hours, warehousing costs, and more. Still, with customer commitments (SLAs), the penalties for downtime can be even higher. How can OEMs use best-in-class service parts and lifecycle management technology to simultaneously improve the top-line and bottom-line performance AND contribute to corporate sustainability initiatives?

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