Michelle McKenna

Senior Vice President, Chief Information Officer, National Football League (NFL)

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Michelle McKenna is currently the Senior Vice President, Chief Information Officer for the NFL. She is responsible for their technology strategy, shared service delivery and management of the league’s technology activities.

Ms. McKenna joined the NFL from Constellation Energy where she was the Chief Information Officer. She led the acquisition of competitive energy businesses and the ultimate merger with Exelon.

Prior to joining Constellation Energy, McKenna was President of Vision Interactive Media Group, where she was responsible for marketing, technology, business development, operations and finance.

She has extensive experience in the media and entertainment industry as Senior Vice President and Chief Information Officer at Universal Orlando Resort. In this role, she was responsible for the innovation, oversight and leadership of technology at Universal Orlando Resort, including the launch of The Wizarding World of Harry Potter.

Ms. McKenna was also Senior Vice President, CRM & Chief Information Officer at Centex Destination Properties. She had a 13-year career with The Walt Disney World Company in a variety of executive positions in Resort Development, Finance, Marketing, Operations and Technology.

Ms. McKenna is a certified public accountant. She holds a bachelor’s degree in accounting from Auburn University and a master’s degree in business administration from the Crummer Graduate School of Business at Rollins College in Winter Park Florida. She has been a guest on CNN, CNBC, Bloomberg TV, Morning Joe, Good Day New York and is a sought after speaker on topics of technology, operational change, and women in leadership.

Session Info

Wednesday, June 12 5:30 pm – 6:30 pm

Quarterbacking a Digital Revolution

Michelle McKenna has spent her career driving innovation at leading entertainment brands including Walt Disney World Resorts, Universal Studios Theme Parks and The National Football League where she is currently SVP and Chief Information Officer. Much of the success of the these brands centers around bringing people together in ways that create special and memorable experiences. But creating this “on stage” magic requires teams of talented and motivated professionals operating under unforgiving deadlines to make sure "the show goes on" each and every time. In this presentation, Michelle will take you behind the scenes of some of the leading entertainment brands in the world with a focus specifically on how work gets done, the ways in which technology has transformed how individuals and teams are measured, organized and managed, and how the era of IoT, AI and ubiquitous connectivity is changing it all again.

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