Featured Guests

Mike Moone

FlowEQ

Session Track: Product Lifecycle Management (PLM)

Wednesday, May 17 2:50 PM - 3:20 PM 206

PL1375B - Closing the Customer Complaint Loop: Arena and Customer Support Systems

Learn how Arena customers connect customer support processes in systems like Salesforce, Zendesk, and Freshdesk with Arena for close-loop quality. Arena partner FlowEQ will host a discussion that explores the challenges of closing out customer issues and the benefits of automating the process with fast, flexible app integrations between these support solutions and Arena.

Browse the Keynote Speakers

Photo of Jim Heppelmann

Jim Heppelmann

Chief Executive Officer, PTC
Photo of Dierks Bentley

Dierks Bentley

Country Star & Double Platinum Album Artist

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