Randy Thompson

Sr Business & Solution Architect, Transition Technologies PSC

Randy Thompson has more than 20 years of experience working on IoT projects with over 150 original equipment manufacturers (OEMs) in industrial, medical, financial, IT, and other industries. This has included work on initial program conception through launch and customer adoption. His experience has included roles in presales, product management, and customer success at leading IoT companies such as Axeda, PTC, Intel, Bsquare, and Dell Technologies. Prior to discovering IoT, Thompson worked on implementing industrial automation and SCADA projects. He has a BSEE from the University of Texas and an MBA from Bryant University.

Session Track: Service

Tuesday, May 16 1:55 PM - 2:25 PM 206

II1206B - Critical Considerations: Starting a Smart Connected Products (SCP) Program

The Internet of Things has reached a maturity level bringing new interest from small and mid-size equipment manufacturers looking to use IoT for product differentiation or operational efficiencies. The success of larger companies and consumer IoT makes it look easy, but there are many potential stumbling blocks for companies that have not fully considered the strategic, financial, and technical aspects of a new SCP program. Organizations beginning this journey are subject to discovery and risk, with many programs failing to meet expectations. Experience has shown recurring factors that must be addressed by every SCP project. This presentation will explore the critical elements you must consider when building a roadmap for a successful IoT program implementation and launch.

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