Featured Guests
Richard Vaillancourt
Program Manager, Cisco Systems
Richard resides 25 minutes north of Boston and has worked as a Program Manager/Product Owner in Information Technology and Service Supply Chain for 38 years.
Twenty-one years with Lucent Technologies and seventeen with Cisco.
Richards experience with Service Supply Chain planning tools include: Prophet by Baxter, Service Parts Optimizer by MCA, Xelus by Servigistics and Service Parts Management also by Servigistics.
When not working Richard enjoys spending time with his family three children and three grandchildren. Golf and boating/
Browse the Keynote Speakers


Jim Heppelmann
Chief Executive Officer, PTC

Steven Johnson
Bestselling Author & Host of PBS six-part series: How We Got To Now

Alex Honnold
Professional Climber & Environmentalist

Kelly Corrigan
Best-Selling Author, Breast Cancer Survivor, Host of the PBS series Tell Me More

Jimmy Chin
Professional Climber, Skier, Photographer, and Director

Dierks Bentley
Country Star & Double Platinum Album Artist