Featured Guests
Susan Chapman
Arbortext Business Development, PTC
Arbortext Business Development Manager - Digital Thread For Service EMEAI
Susan Chapman works in the Arbortext Business Unit which is part of the Service Lifecycle segment at PTC. Her primary role is Business Development and Customer Strategy around the end-to-end Digital Thread for Service, with a particular focus on the delivery of accurate, up-to-date information to the field. Susan has been engaged in the aftermarket and after-sales sector for over 30 years, and joined PTC through the acquisition of Enigma in 2013. Her wealth of experience from managing service projects and architecting solutions is put to use, helping our customers drive efficiencies to meet service KPIs and improved customer satisfaction.
Browse the Keynote Speakers


Jim Heppelmann
Chief Executive Officer, PTC

Steven Johnson
Bestselling Author & Host of PBS six-part series: How We Got To Now

Alex Honnold
Professional Climber & Environmentalist

Kelly Corrigan
Best-Selling Author, Breast Cancer Survivor, Host of the PBS series Tell Me More

Jimmy Chin
Professional Climber, Skier, Photographer, and Director

Dierks Bentley
Country Star & Double Platinum Album Artist