Featured Guests

Vi Kellersohn

VP Marketing, Oberon

Vi Kellersohn is the Chief Marketing Officer of Oberon Technologies. Vi leads the marketing efforts, manages strategic partnerships and supports key client projects. For over 20 years Vi has managed and executed all aspects of marketing for B2B technology organizations working with sales to increase revenues in the millions. Throughout her career Vi has lead marketing organization across all marketing functions including strategy, demand generation, reputation, and sales enablement. Vi is a frequent speaker at industry events and serves on industry committees.

Session Track: Service

Wednesday, May 17 10:15 AM - 10:45 AM 210 C

SE1410P - Enable Field Service Feedback and Collaboration Across the Enterprise

Critical to providing the most accurate product and service information is the ability to gather input from Subject Matter Experts (SMEs) across the enterprise, straight from the field. From engineering and product development to field service, legal, and marketing, the input of SMEs is critical to provide the most up-to-date and accurate product and service information. We are making it easier for SMEs to provide content and feedback to the Technical Documentation teams. Arbortext Web Editor and Reviewer help streamline the documentation production process to provide intelligent content that can be easily shared and reused across Product and Service documentation, support, and online resource sites.

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