WENZEL focuses on providing quality machinery, with an emphasis on precision. Their customers expect to be able to produce products of the highest quality. In developing their new dedicated control panel for their machines, WENZEL wanted the ability to offer remote assistance to their customers to reduce downtime due to configuration or technical issues.
WENZEL worked closely with TeamViewer during the development of their new control panel to enable the user-friendly, fast, and comprehensive remote access required to take over all maintenance tasks, enabling their customers to benefit from improved performance of their machines.
ThingWorx users can easily benefit from TeamViewer remote access of all types of IIoT devices with simple integration that allows engineers and administrators to control devices from anywhere as if they are right in front of them.
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